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Improving
your place
of work & study |
| The
basic philosophy and values of an organisation have far more effect
on its achievements than do technological, economic resources or organisational
structure. |
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In
the current educational climate, there's a real danger that students
get little encouragement to excel at anything. Yet mastering something
can create great confidence that will spill over into the rest of
life.
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Have
you got an 'anonymous suggestions' mechanism for people in your
organisation? Do you produce a monthly newsletter that publicises
each and every suggestion and outlines the management's responses
to it? Many of the most innovative organisations get their best
ideas from the people they teach or serve, because they listen intently
and regularly.
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Academic
institutions solely headed up by practitioners, could benefit from
the joint-directorship of specialist managers and entrepreneurs.
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We
like to involve the senior students in the admissions process -
right from helping sift through application forms to interviewing
candidates. They bring a whole new perspective on evaluating the
newcomers.
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There
should be an acclimatisation month for new students at university:
one-to-one meetings, support groups, and peer mentoring by previous
year's students. This should apply to both undergraduates and post-graduates.
It would make the following year or years of course-life and personal-life
so much richer for that sensitive preparation period. As it is,
99% of university departments offer little more than a two-hour
'get to know you' session which only half the faculty and few former
students bother to go to.
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Keep
an eye out for the young people who are getting by, but who nonetheless
are ticking bombs because they have unresolved, unaddressed emotional
issues which will hold them back and which one day could seriously
bring them down.
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Peer
counselling is a very useful first step for students who find themselves
worried about things. The peer counsellor can help the individual
pinpoint the problem for themselves, and help them devise their
own solutions - all this without the stigma of going to a professional
counsellor.
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The
vast majority of young men and women would welcome a traditional
one-to-one mentor-mentee relationship with a senior adult with whom
to discuss personal life and specific vocational choices and development.
Mentorship makes particularly good sense because, on their own,
a school or university can rarely succeed in giving the intellectual
nourishment that results in a student excelling. The right mentor
could make all the difference.
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There's
no collaboration between schools, universities and companies, hence
students are too often ill-equipped with the skills to cope with
their new environment when they move from one level to another.
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| An
organisation would best serve itself by actively helping its individuals
to achieve two things: 1) to continuously develop their portfolio
of skills and experience so they don't feel as if they are being left
behind while new technology and media move on a pace around them;
2) to develop an all-round level of life-satisfaction in their personal
and professional life that is sufficient to sustain them in the longer
term. Failing the individual in either of these aspects will only
result in expensive and unexpected departures. |
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A
good measure of any organisation is how well people are known within
it. Are its individuals understood and appreciated, or are they
just part of the crowd?
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Organisations
need a robust and regular mechanism for anonymous ground-level feedback
that can reach the policy-makers. In respect of these suggestions,
decisions shouldn't simply be imposed, they should be voted on.
That might seem like a hassle in the short term, but prevents long
term malaise.
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You
should take full responsibility for your own learning-curve within
any institution, but that doesn't mean you can't approach your seniors
and ask them to support the development course that you've planned
for yourself. This might include different departmental postings,
IT courses, projects of particular interest to you, and even secondment
to another company or volunteer organisation. Point out that your
organisation will benefit from your increased skills and confidence.
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Regular,
even daily, team work in which people have practise of being leader
and of being led, is very developing of the interpersonal skills
that will form the cornerstone of most professional lives.
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Some
companies run outwardbound courses to develop the skills and working
relationships of their young professionals. These are invariably
a great success. If a training institution treats its students well,
the students will be happy to come back on a regular basis and lend
a hand.
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Having
top professionals give guest lectures to students is all well and
good, and should be a regular, not an occasional thing. What's best
is if you have that guest explain their step-by-step thinking processes
in achieving what they did. This allows the students to see that
there was an understandable progression towards the achievement.
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A
good variety of students is always a healthy thing. This should
mean different interests, backgrounds, and if possible, different
cultures and nationalities.
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More
schools and universities should consider offering Mandarin as a
foreign language - think of the role China seems likely to play
as an economic and political force in this new century.
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Think
about the noise levels where ever you teach. Computers are noisy,
and uncarpeted floors don't help. Noise is a major fatigue factor
for anyone teaching.
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There
needs to be an easily accessible and popular communal space where
students and staff can mix informally, and where lots of important
business can be done over tea and biscuits.
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Some
of the most important information sharing, relationship-building
and work initiatives happen around the coffee machine, in the gym,
or with a drink after work.
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Don't
let the coffee room get turned into a storage room or into someone's
office. It's not just a coffee room, it's the heart of the place.
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If
you enjoyed the above section, you might like to take a look at these:
· Your values and priorities
· Learning from others
· Travelling & working abroad |
| Back
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